Frequently asked questions
Answers to common questions about visiting Imperial Pharmacy. Please call us for advice specific to your situation.
How do I transfer my prescriptions?
Call Imperial Pharmacy at 604-523-6767. We will explain the information required and coordinate eligible transfers with your current pharmacy.
How do I request a refill?
Please call the pharmacy. We do not currently accept prescription details through the website or by general email.
Do I need an appointment?
Some pharmacy services require an appointment. Call us to confirm availability and book a suitable time.
What should I bring?
Please bring government-issued identification, your medical or BC Services Card, and your insurance card when applicable. Additional information may be required for certain services.
Do you provide travel vaccinations?
Travel vaccination and travel health services may be available. Call well before your trip to discuss availability, eligibility, fees and timing.
Do you offer blister packaging?
Yes. Call us to discuss whether blister or compliance packaging is appropriate for your medication routine.
Do you accept insurance?
Imperial Pharmacy works with many insurance plans and can often bill insurers directly. Coverage varies, so please call or bring your insurance card for confirmation.
Which languages are spoken?
Service is available in English, Arabic and Spanish.
Is the pharmacy accessible?
Yes, the pharmacy is wheelchair accessible. Street parking is available nearby.
What are your holiday hours?
Holiday hours vary. Please call the pharmacy before visiting.